Privacy Policy
Effective as of: 6/14/2025
At Dott LLC, we value your trust and respect your privacy. We exist to provide businesses with comprehensive financial management tools. This Privacy Policy explains—in clear and plain language—what information we collect, how we use it, and the choices you have regarding your personal information, so you can feel confident about using our platform.
A. Scope
Protecting your personal information is important to us. This privacy policy applies to our products and services offered under the Dott brand, our websites, and our mobile applications that incorporate this privacy policy. Our products and services are offered by Dott LLC. This policy covers how we collect, use, store, process, and share your information in connection with our financial management platform, including accounting, payroll, payment processing, invoicing, and other services.
B. Personal Information
As part of providing our services, we may collect personal information about you, your business, your employees, and your customers. 'Personal Information' is data that can be used to identify a person individually. This policy outlines our collection, protection, use, retention, disclosure and other processing of Personal Information and your rights relating to these activities.
B.1 Business Information
This includes your business name, address, tax identification numbers, industry type, business entity type, and other information necessary to provide our services.
B.2 Individual Information
This includes information about you as a business owner, your employees, contractors, and your customers, as necessary to provide our services.
C. Categories of Personal Information Collected
The information we may collect includes, but is not limited to:
C.1 Identification Information
Contact Information (name, email address, phone number, postal address), Government Identification Numbers (EIN, SSN, tax IDs), Date of Birth, photographic ID, and business documentation.
C.2 Financial Information
Bank account details, payment card information, transaction history, account balances, payment records, credit history, financial statements, and payroll information.
C.3 Employee Information
For payroll services, we collect information about your employees including their names, contact details, salary information, tax withholding information, bank details for direct deposit, and other employment-related data.
C.4 Technical Information
Device Information (IP address, device type, operating system), Browser Information, Geo-Location Data, Usage Data, Login Information, and Application Interaction Data.
C.5 Customer Information
When you use our invoicing or payment processing features, we may collect information about your customers necessary to process these transactions.
D. How We Collect Your Information
We collect information from various sources:
D.1 Direct Collection
Information you provide when you register for our services, set up your account, connect your financial accounts, process payments, or communicate with us.
D.2 Automated Collection
Information collected automatically through cookies, web beacons, and similar technologies when you use our services.
D.3 Third-Party Sources
Information we receive from third-party service providers, business partners, identity verification services, credit bureaus, and other publicly available sources.
D.4 Financial Institutions
When you connect your bank accounts or other financial services to Dott, we collect information from these financial institutions with your authorization.
E. How We Use Your Information
We use your information for the following purposes:
E.1 Providing and Improving Our Services
To deliver the financial management services you request, process transactions, facilitate payments, manage invoices, process payroll, provide technical support, and improve our platform.
E.2 Authentication and Security
To verify your identity, secure your account, prevent fraud, and ensure the security of our platform.
E.3 Communications
To communicate with you about your account, provide customer support, send service updates, and, with your consent, send marketing communications.
E.4 Legal Compliance
To comply with our legal obligations, including anti-money laundering regulations, tax reporting requirements, and other financial services regulations.
E.5 Analytics and Improvements
To analyze usage patterns, troubleshoot technical issues, and develop new features and services.
F. Information Sharing and Disclosure
We may share your information with the following categories of recipients:
F.1 Service Providers
Third-party service providers who help us deliver our services, including payment processors (Stripe, Flutterwave, DLocal, Wise, PayPal), hosting providers, customer support services, and analytics providers.
F.2 Financial Partners
Banks and financial institutions necessary to process transactions, facilitate payments, and provide invoice factoring services.
F.3 Legal and Regulatory Authorities
Government authorities, law enforcement, and other third parties where required by law, to comply with legal process, or to protect our rights.
F.4 Business Transfers
In connection with any merger, acquisition, or sale of company assets, your information may be transferred as a business asset.
F.5 With Your Consent
We may share your information with other third parties when you have given your consent to do so.
G. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
G.1 Access and Portability
You may request access to your personal information and receive a copy in a structured, commonly used format.
G.2 Correction
You may request that we correct inaccurate or incomplete personal information.
G.3 Deletion
You may request that we delete your personal information, subject to certain exceptions.
G.4 Objection and Restriction
You may object to or request restriction of processing of your personal information.
G.5 Withdraw Consent
Where we rely on your consent to process your personal information, you may withdraw your consent at any time.
G.6 How to Exercise Your Rights
To exercise your rights, please contact us at support@dottapps.com We may need to verify your identity before fulfilling your request.
H. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
H.1 Security Measures
We use industry-standard security measures including encryption, access controls, firewalls, and regular security assessments.
H.2 Payment Information
Payment information is processed in compliance with the Payment Card Industry Data Security Standard (PCI DSS).
H.3 Employee Access
We restrict employee access to personal information to those who need it to perform their job functions.
H.4 Data Breach Procedures
We have procedures in place to respond to suspected data security breaches and will notify you and applicable regulators of breaches as required by law.
I. Data Retention
We retain your personal information for as long as necessary to provide our services and for legitimate business purposes, such as maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements. When we no longer need your personal information, we will securely delete or anonymize it.
J. International Data Transfers
Your information may be transferred to and processed in countries other than the country you live in, including the United States, Rwanda, and other countries where Dott LLC or its service providers operate. These countries may have data protection laws different from the laws of your country. We implement appropriate safeguards to protect your information when transferred internationally, such as standard contractual clauses approved by relevant data protection authorities.
K. Children's Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
L. Cookies and Similar Technologies
We use cookies and similar technologies to collect information about how you interact with our services, to remember your preferences, and to optimize your experience. You can manage your cookie preferences through your browser settings.
L.1 Types of Cookies We Use
Essential cookies (necessary for the functionality of our services), Analytical cookies (to understand how users interact with our services), and Marketing cookies (to deliver relevant advertisements).
L.2 Your Cookie Choices
Most web browsers allow you to control cookies through their settings. However, if you reject certain cookies, you may not be able to use all features of our services.
M. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new version on our website and updating the effective date. We encourage you to review our privacy policy periodically.
N. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights regarding your personal information, please contact us at:
800 N King Street
Suite 304 #2797
Wilmington, DE 19801
United States
Email: support@dottapps.com
Website: www.dottapps.com